The Australian Economic Economic Authority (AFCA) has provided information on the status of complaints about the attack on cyberspace Latitude.
AFCA currently has more than 180 open complaints about the cyber attack.
The Authority completed its determinations in lead cases. These cases will form the basis of AFCA’s decision -making when examining other complaints. While each decision depends on the specific circumstances of the complaint, lead cases contribute to the establishment of a previous one and provide guidance on how similar issues will be addressed. They serve as a reference point for consistency and transparency in decision -making.
You can see leads of lead here Using the cases 12-00-968049 or 12-00-967717.
AFCA is now moving to finalize the other open complaints. This will take a while, given the high volume of open complaints, but AFCA is hopeful that all complaints will be resolved by December 2025.
You do not need to take further action on your complaint with AFCA at this stage. AFCA will contact you when it begins to examine the circumstances of your complaint.
The latitude can reach you to try and resolve your complaint. You are able to accept this offer or ask AFCA to issue determination in your complaint.
The latitude underwent cyber attacks in March 2023, which resulted in the theft of personal information. The theft that influenced customers, previous customers and applicants across Australia and New Zealand.