Capita Plc (Lon: CPI) Business Procedure Provider has announced today that it has reached a settlement with the Office of the Commissioner for Information (ICO) on its findings on the cyberspace of March 2023.
The settlement includes a penalty of £ 14 million.
According to the FX News Group on March 31, 2023, Capita presented a cyberspace incident that mainly affects access to the internal applications of Microsoft Office 365.
The company explained that this caused a disorder in some services provided to individual customers, although the majority of Capita customer services remained in operation.
Capita noted today that he was sorry for the incident and can confirm that, after a detailed forensic investigation, all those found as potentially influenced after the attack.
Adolfo Hernandez, Managing Director, Capita, said:
“As a organization that provides basic public services as well as basic services for private sector customers, Capita was one of the first in the recent wave of extremely important cyberspace on large UK companies.
“When I entered as the CEO of the year after the attack, I was on the basis of the transformation of cyberspace, with new digital and technological leadership and significant investments. As a result, they greatly strengthened our cyberspace, built in advanced protections and integrated.
“After a prolonged period of dialogue with ICO over the last two years. We are pleased to come to this conclusion and reach today’s settlement.
Reflecting the impact of a penalty of £ 14 million, Capita is now expecting free cash outflow before the impact of business expenses between £ 59 million- £ 79 million, without any other changes in previous instructions of £ 45m- 65m.
Capita is still expected to be positive in cash since the end of 2025. The full guidance of 2025, along with its medium -term goals, also remain unchanged.