Saxo Bank’s multilevel special investment recently completed a research by its partners and published some basic findings.
Research reveals a high level of general satisfaction with the range and technology of SAXO products. In addition, the effective daily cooperation between SAXO partners and relationship managers and account managers also continues to add value and encourage confidence with Saxo as a provider.
Scores for total satisfaction and willingness to recommend are 8.0 or above on a scale of 0-10. However, one area that requires further maturation and consistency is the regulation of SAXO’s service, in particular in terms of effective response and immediately for service questions and case applications.
Consequently, 2025 will see increased focus and specific improvements in this area. Specifically, SAXO will enhance its institutional functions: to sharpen communication and manage expectations more effectively to avoid the unnecessary back between the frontline staff and its affiliates and customers. Further improvement of SPC self -care functionality to enhance the current. Integrate feedback from closed cases deeper into efforts to improve and improve processes for institutional business groups.
Saxo stated:
“We thank all those who have contributed to the partners’ research with your comments. Your influx is valuable and hopefully you will continue to provide feedback on upcoming research-both in the collaboration research designed for September and the feedback surveys caused by SPC.