Multi-asset investment specialist Saxo Bank standardizes the termination process for its direct end clients and partners.
There are a number of reasons for terminations and some of them include clients who have never funded, clients who have recently stopped trading, clients who have not completed their renewals which have now expired or clients who live in jurisdictions where Saxo no longer offers its services.
Saxo is currently developing a standardized process that will be implemented from October. Partners who have impacted customers who are about to be terminated will soon receive an overview from their account manager for those customers, as well as details on the process, timelines and communication with their end customers.
Saxo advises asset managers that in order to retain their end clients they should support them in either the smooth transfer of remaining assets (if any) or finalize any delayed ODD/renewal.